Contact Us

Client Support

For information about shipping your samples, including:

• Directions for completing your sample manifest
• Sample preparation and shipment procedures
• Sample handling kit instructions
• International shipment information

Please visit our Sample Shipment Resources page using the button below.

For other support requests, please contact our client support team using one of the following options:

Client Services Email: clientsuccess@metabolon.com

Client Services Phone: +1 (919) 572-1711

Client Success Address: 617 Davis Drive, Suite 100, Morrisville, NC 27560

If you have a question about a payment or invoice, you may get in touch with our Accounts Receivable team listed below.

Accounts Receivable Email: AR@metabolon.com

Careers and Recruiting

We enable scientific discoveries that make a difference! Our company is a global highly cross-functional team spanning across R&D, Operations, Technology and AI, US and International Sales, Global Marketing and Administrative.

If you have additional questions about careers at Metabolon, please send an email to HR@metabolon.com

Vendor Inquiries and Invoicing

If you are a Metabolon vendor and have questions about invoicing, supplier documentation, etc., you may get in touch with our Accounts Payable listed below.

Accounts Payable Email: AP@metabolon.com

If you are a client of Metabolon and have a question about a payment or invoice, you may get in touch with our Accounts Receivable team listed below.

Accounts Receivable Email: AR@metabolon.com

Employee and Income Verification

To request verification of employment or income, please send an email to Metabolon’s Human Resources team at HR@metabolon.com.

Former Employee Support

If you are a former Metabolon employee and have a support request (tax forms, COBRA/insurance information, other benefits questions, etc.), please send an email to Metabolon’s Human Resources team at HR@metabolon.com.